Are you a personable and organized professional who enjoys being proactive in your daily work? If you are known for your sharp attention to detail and being precise in your work, keep reading because this part-time (with potential for full-time as the business grows) front desk coordinator role might be perfect for you!

We need a team player who will diligently help run the daily operations and keep our growing practice moving towards our values with strong follow up. You will be the glue that keeps the business together, ensuring all tasks are completed and no balls are dropped in an environment where priorities must be juggled.

If you are still saying, "This would be perfect for me," then let us tell you more about what we do.

About Us

Super Talkers empowers clients and their families. while offering speech and occupational therapy services. As a small, values-based pediatric therapy clinic, we work hard to ensure an incredible team culture and actively encourage a healthy work-life balance. We are closed on Fridays and weekends!

Our values -

• Impactful - Be a part of a practice that leaves our mark on our clients, their families and other professionals we collaborate with
• Reassuring - We work hard to ensure our clients and families feel comforted and supported during difficult times
• Connection - We offer a listening ear to make sure our clients and their families know we care and want to build a professional relationship
• Bold - We are committed to being open and honest in our conversations, offering education, resources and open communication
• Diligent- We strive to remember the little details so others feel heard and know that progress is possible

The right candidate for this role will:

• Welcome clients and parents in a courteous and professional manner
• Quickly answer or properly refer questions and issues
• Answer calls, arrange appointments and register clients, ensuring that all demographic information is accurate, including insurance information.
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Ensuring availability of treatment information by retrieving and updating client records in EMR
• Verify accuracy of billing data and resolve any discrepancies.
• Coordinate insurance verification before client's first visit
• Perform pre-certification with insurance companies as needed.
• Collect payments at each client visit.
• Sending client invoices as needed
• Troubleshoot insurance denials in a timely manner.
• Maintaining office inventory and equipment by anticipating supply needs and fulfilling supply orders
• Create and complete spreadsheets to track client and scheduling data
• Provide administrative assistance to supervisors
• Obtaining signatures from clients on annual forms
• Laminating therapy materials as needed
• Light cleaning
• Other duties as assigned.

We kindly request that students do not apply for this position unless you are able to stay with the company working in this position long term.

If you believe your values align with ours, we'd love for you to apply to become a vital part of our caring and growing team. Please submit a cover letter outlining your desire to work with us and explaining your ability to fill this position. Remember to include your resume and at least three professional references.

Job Type: Part-time

Pay: From $17.00 per hour

Expected hours: 25 – 28 per week

Benefits:

• 401(k)
• 401(k) matching

Schedule:

• Afternoon shift
• Morning shift
• No weekends

Application Question(s):

• How many years of medical receptionist experience do you have?
• Are you able to work two days a week, for 11 hours each day?

Work Location: In person